About Us

In business since 1971, “Service Associates” is an importer and indenter of chemical raw materials and machines for paint, inks, food-packaging, coating, cosmetics, plastics, heat insulation, and construction. With a strong focus on research, we are constantly discovering new avenues and technologies that will allow us to provide our clientele with the highest-quality products at the most competitive prices.

Our mission is to exceed the expectations of our customers by distinguishing ourselves through our products and services.

Service Associates was founded by late Saifuddin Zainuddin, who hailed from a business-minded family of the Dawoodi Bohra community of the sub-continent. After his demise in 2004, the business is now handled by his wife Fatema Saifuddin, who had worked alongside him for many years.

Service Associates enjoys the support and confidence of a diverse clientele. Our thriving client-relationships have served to motivate us to expand our product-list and increase the scope of our services. Our business strategy is clear-cut: Let the product speak for itself. All products endorsed by Service Associates satisfy stringent standards of quality, usage and durability and are guaranteed to perform as promised.

How we work

The company renders its services to direct importers by issuing indents on behalf of its principal companies. Industries and larger units are managed by our experienced sales staff from the Head Office.

Our sales staff has an in-depth understanding of our products and is trained to provide comprehensive post-sale services and support to our clientele.

Our technical team is available to troubleshoot any problems and answer queries.

All customers, without exception, are provided services such as assistance with Starting Formulation and suggestions of alternate materials that may improve the cost-effectiveness of the end product without compromising its quality.